.Five9 (FIVN) has actually been awarded the 2024 Aragon Study Advancement Honor for Artificial Intelligence Get in touch with Centers as well as named an Innovator in two Aragon Research World rumors: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Call Center, 2025. The provider was actually realized as the absolute most tactical seller in the AI Representative Platforms report.At the core of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Brokers as well as AI-empowered Human Brokers collaborate to provide hyper-personalized client expertises. The provider just recently offered new improvements consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use technology in market evolution as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research study Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research study World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was additionally called a Forerunner in The Aragon Analysis Entire World for Artificial Intelligence Agent Operating Systems in the ICC, 2025 as well as Aragon Research Study Globe for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has been actually named a victor of the 2024 Aragon Study Innovation Honor for AI Call Centers. Furthermore, Five9 has actually been actually called a Forerunner in two Aragon Research Entire world reports: AI Representative Platforms in the ICC, 2025, and Intelligent Connect With Center, 2025. This recognition coming from Aragon Study highlights Five9’s placement as a leader in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 document positions Five9 as one of the most
important provider rated in
the record, realizing Five9 s strategic sight for AI-driven development in CX. At the center of this particular development is actually Five9’s perspective for The brand-new CX where AI Professionals as well as AI-empowered Human Agents team up to provide hyper-personalized, easy customer expertises. By enabling services to deliver transformative customer interactions while lessening costs as well as boosting productivity, Five9 is actually specifying brand-new standards for AI-powered solutions in the connect with center business.
AI is actually foundational for producing extraordinary consumer adventures, and also our experts are recognized to become determined by AragonResearch study as cutting-edge for our initiatives to thrust the intelligent call facility onward, said Jonathan Rosenberg, Main Technology Officer as well as Head of Artificial Intelligence, Five9. Our concentration has actually been actually, and also will remain to be, aiding organizations deliver those knowledge with easy-to-use devices as well as abilities. With each brand new development, our team take a breakthrough for each Five9 and also for the sector as a whole.
The Aragon Research Advancement award pinpoints carriers leveraging visionary use innovation to certainly not simply conform as markets transform, but to actively disrupt as well as educate exactly how their markets will definitely develop. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation awards event.Five9’s devotion to technology, specifically its own vision for mixturing artificial intelligence Professionals as well as AI-empowered Person Brokers, is setting a brand-new criterion for how companies can provide hyper-personalized and also seamless consumer knowledge, pointed out Jim Lundy, Owner, Chief Executive Officer as well as Lead Analyst, Aragon Study. This award and document id improves Five9’s dedication to providing artificial intelligence developments for CX.
Earlier this year, the company presented new improvements, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Brokers, that change the technique firms approach CX, driving better end results for each consumers as well as brokers. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, offers a detailed room of services to electrical power AI-elevated consumer experiences that supply better company outcomes and also Take Pleasure to CX.
Our consolidated cloud-native offering enables hyper-personalized client knowledge and also even more encouraged workers, creating every customer communication extra connected, simple and easy, as well as private. Depended on through 2,500 +consumers as well as 1,400+ partners around the globe, Five9 unites the power of artificial intelligence, our platform, as well as our individuals to steer AI-elevated CX.For more details, see www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Rights Reserved.
The id of an Aragon Research award victor is not a promotion by Aragon Analysis of any sort of supplier, product, or even company. View source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What significant honors carried out Five9( FIVN) succeed in 2024 from Aragon Analysis? Five9 won the 2024 Aragon Research Advancement Honor for Artificial Intelligence Call Centers as well as was named an Innovator in pair of Aragon Study World files: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Contact Center, 2025.
What brand-new AI items did Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Representatives to improve customer expertise monitoring.Exactly how performs Five9’s( FIVN )BRAND-NEW CX sight influence client service? Five9’s NEW CX vision combines AI Brokers along with AI-empowered Individual Agents to provide hyper-personalized, easy clientadventures while reducing expenses and boosting productivity.
What was actually Five9’s( FIVN) key position in the Aragon Study Globe 2025 document? Five9was actually placed as the best key seller in the artificial intelligence Broker Operating Systems in the ICC, 2025 file, identifying their tactical eyesight for AI-driven advancement in CX. When carried out Five9( FIVN) acquire the AragonInvestigation Innovation
Award
?
Five9 was actually officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.